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FAQ

General

Can I assess games?

Yes, you can assess our games. However, you must have a customer account at Gamesrocket and must be logged in.

Please understand that, in this way, we try to protect us against random assessments.

What happens to my data?

Gamesrocket GmbH is subject to the legal data protection act. Your data will not be passed on to third parties without your approval. The data you have specified at Gamesrocket are exclusively used for internal purposes to process your order and for reasons of archiving and security.

When is the Gamesrocket customer support available?

If you have any question about your order, you can always contact our customer support via our contact form.

We will help you as soon as possible. Normally you get answer within 48 hours. Our customer support is always available from Monday until Friday between 9:00am - 6:00pm CET!

Please use our contact form to get in touch with the support! Thank you!

Data Protection Notice

Dear customer,

a while ago we informed you that the business activities of the Gamesrocket shop would be closed down. Now we are thrilled to be able to announce that we managed to attract a competent and experienced partner willing to take over the business activities of Gamesrocket.

This is United Games GmbH that, just like Gamesrocket GmbH (In Liquidation), is located in Germany and sells official and licensed products only. In the course of the planned takeover on April 1st, 2017, we would like to transmit your customer data and order history to United Games GmbH in order to ensure access to orders already made by you. Transmitting the data does not mean you will receive advertising campaigns without being asked. The team behind Gamesrocket remains the same and will gladly keep on being available to you with full commitment and support.

In case you disapprove of the data transfer, you may delete your account on your own as follows:

1.      Log in to the online shop where you registered yourself:

         http://www.gamesrocket.de
         http://www.gamesrocket.com
         http://www.gamesrocket.co.uk
         http://us.gamesrocket.com
         http://www.gamesrocket.fr
         http://www.gamesrocket.es
         http://www.gamesrocket.it

2.      Click on "My Account"

3.      Select "Close Account" and confirm by clicking "Close Account"

4.      You will receive an email to the email address you had provided

5.      By clicking the confirmation link in the email, your account gets closed immediately and your data will not be transmitted to XXXXX GmbH.

 

Should you not have carried out a deletion up to and including March 30th, 2017, we will assume that you agree to the transmission of the data and are looking forward to remaining available as your competent partner regarding digital content.

We are available for any potential questions at support@gamesrocket.com at any time.

 

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About Us

Welcome to Gamesrocket - Your platform for games download.

Count down and start playing!

Gamesrocket, founded in October 2010, offers a large variety of products in the field of interactive and electronic entertainment. A wide selection of PC games and Mac games of many different genres is available for instant games download after the purchase, ranging from current top games to well-known games classics and a huge assortment of MMOs to the increasingly popular casual games. Gamesrocket is a licensed software partner of the most famous games publishers like Electronic Arts, Ubisoft or THQ. The Gamesrocket shop is open for the purchase and games download 24/7.

Even uncut games and 18+ rated games are available for immediate games download at Gamesrocket after an age verification has been passed successfully. Besides the direct download of PC games and Mac games, Gamesrocket also offers up-to-date gaming consoles as well as games and accessories for consoles as mail order business. In addition, the portfolio of Gamesrocket includes useful guides for a wide range of games, especially in the genre of MMOs, and Gamecards to charge the credit balance or extend the gametime for a multitude of MMOs and Facebook games as well as iTunes, Xbox Live and Playstation Network. Game keys are sent directly via email after the purchase and are immediately placed at the disposal of our customers. The same immediate availability applies for the games download clients for the games. Gamesrocket is also active as a service provider and distributor for digital media in the field of wholesale and offers pure wholesale as well as white label solutions to enterprises and retailers. Convince yourself of the many invaluable advantages that Gamesrocket offers to you: Quick purchase and direct games download of PC games and Mac games, constant availability of uncut and 18+ games, gaming consoles plus games and accessories, and much more can be found at Gamesrocket! Your Gamesrocket Team
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